Pacific North Wellness is conveniently located in Parallel Marketplace in East Abbotsford, BC, at unit 106, 1900 North Parallel Road.We're just off the highway, making our clinic easily accessible from Abbotsford and surrounding communities. We also have plenty of convenient, free parking right outside our clinic.Get directions.

Our clinic offers flexible appointment times throughout the week to accommodate your schedule.Hours and availability vary by practitioner and service. For the most up-to-date appointment availability, please visit our online booking page.

Yes! Pacific North Wellness offers direct billing to many major extended health insurance providers for eligible services.Coverage varies depending on your insurance plan, provider, and type of treatment. We recommend checking your benefits before your appointment to understand your coverage and any applicable limits.If your plan doesn't cover the full cost of your appointment, you'll be responsible for the remaining balance.

No! You do not need a doctor's referral to book an appointment at Pacific North Wellness.You can book directly with our physiotherapists, chiropractors, registered massage therapists, kinesiologists, and other practitioners.However, some extended health insurance plans and ICBC may require a doctor's referral for reimbursement. We recommend checking your individual insurance policy before your appointment.

We recommend wearing comfortable clothing that allows you to move freely and provides easy access to the area being assessed or treated.For physiotherapy, chiropractic care, kinesiology, and athletic therapy, athletic clothing or loose-fitting clothes are ideal. Depending on your appointment, shorts or a tank top may be helpful.For massage therapy and pelvic health physiotherapy, your practitioner will explain any clothing adjustments that may be helpful and ensure you're comfortable throughout your appointment.If you're unsure what to wear, feel free to contact us before your visit!

Appointment lengths vary depending on the service and type of treatment you're receiving.You'll find the exact appointment duration listed when booking online.

We understand that life happens and schedules sometimes change!If you need to cancel or reschedule your appointment, we kindly ask that you provide at least 24 hours' notice so we can offer that appointment time to another patient.Late cancellations and missed appointments will be subject to a cancellation fee.To make changes to your appointment, please contact our reception team as soon as possible.

Absolutely! We understand that arranging childcare isn't always easy, and we welcome babies and children at Pacific North Wellness.If you're attending a physiotherapy or chiropractic appointment, you're welcome to bring your baby along.For other appointments, we recommend letting our reception team know ahead of time so we can help ensure your visit is comfortable and accommodating.Please keep in mind that children must be supervised during your appointment, particularly in our rehabilitation gym and treatment areas.